I'll admit it. I have a twitter account. I have a facebook page for my law firm. I'm on linked in. And I post comments from time to time on blogs and things that I read that are interesting to me (just like I hope you post on the
law firm internet marketing blog if you see fit). But you know what? I don't expect to get any bump in Google from this activity. And I don't expect it because it doesn't come - social media
law firm internet marketing is not what I'm looking for.
Before I go any further, I must point out that whether or not this post applies to you is going to depend on your area of practice. If you have the type of practice that is industry centric and involves the building of clients that continue to come back time and time again (think some types of employment law, some types of governmental law, and some types of business law) then this post may not apply to you. But if your typical client is looking for you for the first time, and probably wouldn't care about you until they need you, this post is for you.
The types of area of law that I'm thinking about in this category are more consumer driven - personal injury, criminal defense (I, for example, am a
Seattle criminal attorney), wills and trusts, immigration law, property law, contract law, and anything else that involves an individual rather than a business. These areas are different because, like I said, people don't care about you until they need you. And they look to Google to find you.
For me, I would rather have no facebook fans of my page, no Twitter followers, and no connections on LinkedIn. I want to be at the top of Google for my relevant search terms. Links and content do that, not having a lot of other attorneys like me, or having a lot of people around the country following me.
But what about referrals, you might be asking? I love referrals, just like everyone else. But those referrals tend to come from people I've already helped or people that I get in front of in person through my other marketing methods. People just don't care about what we do until they need us.
So, does social marketing work on the internet? I say yes and no, depending on your practice and who your perfect client is. I participate in social media, but it's mostly because I like it (and it can be used to generate links in small ways). But to call it even a fraction of my law firm internet marketing plan would be inaccurate.
Update on my keyword rankings:
#1 - 15 (+13 change)
#2 - 13 (+6)
#3 - 37 (+1)
#4 - 23 (no change)
#5 - 26 (no change)
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Law Firm Internet Marketing | You Want Google Not Friends
Law Firm Internet Marketing | The Google Pyramid